Privacy Policy

By design, our mobile and web apps that are available publically, does not require user registration. No email, phone number or any personal information is needed as a term to use our apps. Thus, ITsimple doesn’t have or collect any unintended personal information. ITsimple doesn’t monetize user’s personal information. 

This privacy policy (“Policy”) explains what information may be collected and how it is used and disclosed by ITsimple, LLC (“Company”, “we” or “us”) with respect to a user’s use of the company services, mobile apps and websites (“Apps”) so the user can make an informed decision about using the service offered through these medias (“Services”). We reserve the right to change the provisions of this Policy at any time. We will alert that changes have been made by indicating on the privacy policy the date it was last updated. We encourage users to review this Policy from time to time. 

In ITsimple, we put our customers and our solution’s users privacy first. It’s important to understand the difference between ‘personal information’ to ‘aggregated data’.  

  • Personal information includes, phone number, email address, physical address, or any personal and non public details or usage patterns that can be connected with an actual person and its identity and isn’t already public. 
  • Aggregated data is user behaviour data that is collected by the operating system of the device in use and user applications in use. This information is not linked or connected to to a specific user or disclose its identity. 

1.  We Collect Aggregated Data

Information about how a service is being used may be collected and combined with information about how others use the same service, referred to as Aggregated Data. Aggregated data helps us understand usage trends and our users’ and customers preferences so that we can better consider new features or otherwise tailor our apps. This policy in no way restricts or limits our collection and use of aggregated data. 

We may collect certain information that a user voluntarily provides us and which may contain personal information. For example, we may collect name, address, email address, and other contact or demographic information when a user contacts us by e-mail or other means, for any reason. In such cases, we may use that information for our own marketing efforts, while providing users the option to opt out at any point. By our customer’s requirements, certain services may require user contact details (mostly for feedback) we ensure users transparency and, In any case ITsimple will not sell, share, or provide this information to any 3rd party for marketing purposes, without the user’s consent. 

Information about how a service is being used may be collected and combined with information about how others use the same service, referred to as Aggregated Data. Aggregated data helps us understand usage trends and our users’ and customers preferences so that we can better consider new features or otherwise tailor our apps. This policy in no way restricts or limits our collection and use of aggregated data. 

We may collect certain information that a user voluntarily provides us and which may contain personal information. For example, we may collect name, address, email address, and other contact or demographic information when a user contacts us by e-mail or other means, for any reason. In such cases, we may use that information for our own marketing efforts, while providing users the option to opt out at any point. By our customer’s requirements, certain services may require user contact details (mostly for feedback) we ensure users transparency and, In any case ITsimple will not sell, share, or provide this information to any 3rd party for marketing purposes, without the user’s consent. 

2.  ITsimple Best Efforts Protecting Information

We have endeavored to put into place cyber security measures in an effort to protect aggregated data and personal information (if collected) while it is under our control. For an example, but not limited to, data encryption using the latest technologies, ie cryptographic keys, advanced encryption standard or AES standard.

3.  ITsimple Usage Of Collected Information

We may analyze the data and data structures in order to tailor the ITsimple Service and advertising to a user’s needs and interests. The following are some examples of how we may use the information we collect: request feedback, analyze apps use, and enable us to develop, customize and improve the apps and our publications, products and services; Responding to user emails, submissions, comments, requests or complaints; Provide online editing and publishing services to you; Contact a user about our services, products, activities, special events or offers and for other marketing, informational, product development and promotional purposes. Personal information provided online and available publicly may be used so that we may better understand a user’s needs and inform users about our products or services and those of our partners. In addition, if we receive information from third parties, we may combine this information with other information we maintain. In either case, this Policy governs this information.

4.   Public WebSite Cookies

We may automatically collect certain information through the use of “cookies”. Cookies are small data files that are stored on a user’s hard drive at the request of a website to enable the site to recognize users who have previously visited them and retain certain information such as customer preferences and history. If you wish to block, erase, or be warned of cookies, please refer to your browser instructions or help screen to learn about these functions. However, if a browser is set to not accept cookies or if a user rejects a cookie, some portions of the Site and the Service may not function properly. For example, you may not be able to sign in and may not be able to access certain Site features or services.

5.  ITsimple 3rd Parties

We may hire third parties to analyze data and provide marketing assistance on our behalf.  Such service providers are only permitted to use such information for the purpose for which it was provided to them. In some cases, the service provider may be directly collecting the information from users on our behalf. We may share personal information with other third parties when users give us their consent to do so. We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information users provide directly to these service providers or other third parties, and we encourage users to become familiar with their practices before disclosing information directly to them. Nothing herein restricts the sharing of aggregate information, which may be shared with third parties without user’s consent.

6.   Information Disclosure

We may disclose information in good faith with our understanding that we are lawfully authorized or required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of our company, our users, our employees or the public, including without limitation to protect our company or our users from fraudulent, abusive, inappropriate or unlawful use of our apps. Information about our users may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing or acquisition or in any other situation where personal information may be transferred as one of the business assets of a company.

7.   User’s Choice To Opt Out

A user may “opt out” of receiving  promotional and marketing emails by following the directions in the email or by emailing us at Ask@ITsimple.io.

8.   Links To Other Websites

Our apps may contain links to other websites.  Any personal information users provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. We are not responsible for the content or privacy and security practices and policies of websites to which we link. Links from our apps to third parties or to other sites are provided for the convenience of our users. We encourage users to learn about the third party privacy and security practices and policies before providing them with personal information.

9.   Questions or Comments

If you have any questions or comments about this Policy or the practices relating to the apps, or you wish to verify, correct or delete any personal information we have collected, please contact us at Ask@ITsimple.io

Date of issue: August 5, 2019