Like many local governments, Covid-19 required the City of South Fulton to shift their communication and community engagement strategy to better meet the needs of their residents during a public health crisis. They realized they needed a better way to connect their constituents to vital information and services during the pandemic, one that could be leveraged to inform their residents of changes in community status, relay the latest safety measures and recommendations, and post official communications from government representatives. Like most other cities, they needed to do it without increasing their IT budget, requiring additional IT support, or impacting their productivity. And if possible, they needed to support struggling local businesses while doing so.
Get the full case study to read how ITsimple helped the City of South Fulton improve their crisis communications, provide better access to services and information during the Covid-19 pandemic, and support their community.