Engage with your community wherever they are.

We know customer service is important. That’s all we do. And we can help you provide that same level of customer service to your constituents via user friendly content and services management.

Your Value

Technical Free

Leave the technical to us. Content only, please. Leverage our winning app templates to quickly bring your branded app and content online. Take advantage of numerous third-party website and app integrations. Easily manage department-specific permissions.

Content management

Using our secure web-based portal, our customers can generate, edit and publish content to their mobile apps, with a user-friendly interface from just about any device.

Community Engagement

Build resident engagement and satisfaction with issues reporting, leveraging location services and camera services. Close the loop with automated status updates.

Smart City

Internet Of Things or IOT is happening. It means many sensors trying to make our lives easier and optimize resources. One mobile app is the access gateway to all things city, in one place.

Push Alerts

Publish urgent alerts where they’ll be seen. Immediate alerts in real-time or schedule breaking news from our secure portal to users’ phones and your social channels.

Go Mobile

More than 80% of Americans use their smartphones for online services. We bring municipalities, public safety departments and CVBs to mobile in no time. We make IT simple.

Engage with your community in real-time.
Watch SpotlightCMS in action

Local Governments love It’sMyTown

We are now serving everyone everywhere people are and mobile plays a big role in that. ITsimple’s community engagement platform enables us to send/receive feedback in real-time and I like the fact it ties with our social channels too. It’s user-friendly and saves us time by having most of our communications channels controlled in one dashboard.

Gary Leftwich Interim Communications Director, City of South Fulton

“It was an absolute pleasure to work with you, and see this app come to fruition for the City of South Fulton, especially to expand our efforts of providing timely information to residents regarding COVID. The tool is amazing but your customer service is unbeatable!”

Melanie Winfield Assistant City Manager, City of South Fulton

I send notifications about road closures or events to residents and to our social media channels with the tap of a button. We’re serving residents even when city staff are home for the weekend.”

James Drinkard Assistant City Administrator, City of Alpharetta

It’sMyTown allows us to provide services to our community that were previously either scattered or impossible. Information is in the one place that residents, visitors, and businesses use most often: their smartphone. We are now proactively and efficiently communicating with our community.

Jim Gilvin Mayor, City of Alpharetta

“As privacy concerns grow with respect to social media, it’s important to have a platform that brings real-time alerts and provides both privacy and security above all else.”

Ben Burnett Councilman Technology liaison, City of Alpharetta

“The Alpharetta CVB is excited for the innovative, informative and useful technology app for the residents and visitors of Alpharetta. It’sMyTown is a great platform for our city visitors to find local hotels, restaurants and events, and learn about the great things that Alpharetta has to offer. We are delighted with getting on board.”

Janet Rodgers President & CEO, Conventions & Visitors Bureau, City of Alpharetta


Successful government communication also means customer service

When the new normal is change, local governments need a better way of communicating with their constituents than just a web site. But what approach is best? Civic engagement now means interacting with your community where they already are – on their mobile device, on social media, and on the go. And it means providing […]

Increase voter turnout with smart communications

It’s estimated that in the 2016 United States election only 57.9% of eligible voters actually cast a ballot. In the 2018 midterms, which historically have lower turnout than during Presidential years, the rate dropped to 49.3%. While a record number for a midterm, that’s still a lot of voices not being heard. Even with the […]

Effective communication in times of crisis

Even in the best of times, communication between government and citizens can be complicated. But in times of crisis, it can be a matter of life and death. Traffic for meaningful information like news flashes and real-time alerts during less-stressful times reaches about 14% of potential users. But during the pandemic, that has surged to […]

Read More

City of Alpharetta, GA already did it. You can too. Watch the video testimonial

See What’s New

As Published in the City of South Fulton Observer

City Hall and other facilities in South Fulton may be closed, but city leaders are finding new ways to ensure residents have access to services and information. The city has partnered with ITsimple to launch its own ItsMyTown app, a one-stop source for news and community information available in real time. The app is also […]

ITsimple at the GA government communicators conference

On August 15, ITsimple was honored to speak with this wonderful group of people at the GA local government communicators conference in Athens. Together, we explored how current technology supports engagement with constituents and visitors where they are spending most of their time online – mobile phones. From describing the evolution of public communications, all the […]

The city of Alpharetta guidebook features It’sMyTown city app

The city of Alpharetta guidebook features It’sMyTown city app as one of the latest developments of the ‘Technology City Of The South’. The user-friendly mobile app that is being used by thousands of people helps residents and visitors to stay on track with the latest happenings in the city of Alpharetta. It’s much more than […]

Read More

About Us


ITsimple was born when a seasoned entrepreneur relocated with his family to a new state. To acclimate to their new city and community, the family researched the basics: schools, sports teams, healthcare facilities, grocery stores, shopping, etc. They quickly realized that among the mass of online and app-based resources, it was challenging to find valid, updated, and reliable local information focused on their town. The entrepreneur decided to create a solution to provide curated content for residents, visitors and businesses alike. “A solution to Connect City and Community”.


Our logo features the four elements of life: earth, water, air, and fire. Before these elements were created, the world was quite a challenging place. We believe that technology is the fifth element, serving the cause of simplicity. Like us, you are a local resident or business somewhere. Like us, you use your smartphone daily.

Our vision is, to simplify people’s everyday life by leveraging today’s technology. Our mission is, connecting communities. Our approach is from a user-first mindset.


Family and friends come first at ITsimple. We believe that community, where we live, work and play, comes next because of the important role it plays for our family and friends. That’s why we created the ITsimple cloud-based content platform that features a Content Management System (CMS) and its user-friendly web-based portal, and an intuitive mobile app that is 100% focused on a specific city — We named it . Now, communities are getting real-time content, directly from the source – the city.

We make IT simple.

Interested in joining the ITsimple team? Tell us why at jobs@itsimple.io

Contact Us

Let’s talk about how ITsimple helps local governments
Connecting City and Community

To learn more about how we can help your community


    • Not in the US? Please email us: Ask@ITsimple.io